Effective Date: 10-07-2025

At Shopinza, we value your privacy and are committed to protecting your personal information. This policy explains how we collect, use, and safeguard your data when you use our website.

1. Information We Collect

We may collect the following information:

  • Personal Information: Name, email address, phone number, and shipping/billing address.
  • Order Details: Items purchased, transaction amount, and date of purchase.
  • Payment Information: All payments are securely processed by our third-party payment gateways. We do not collect, store, or process any sensitive payment information such as your credit/debit card numbers, card expiration dates, or CVV codes. This information is provided directly to our payment partners, who are PCI DSS compliant, and is never entered on or stored by our servers.
  • Technical Data: IP address, browser type, device type, and cookies to improve user experience.

2. How We Use Your Information

We use your information to:

  • Process your orders and facilitate payments through our secure partners.
  • Deliver your products and manage shipping.
  • Provide customer support and updates.
  • Improve our website functionality and user experience.
  • Send offers, newsletters, and promotional messages (if you opt-in).

3. Sharing of Information

We do not sell or rent your personal data. We may share information with:

  • Payment Gateways: Your payment details are provided directly to our third-party payment processors (e.g., Razorpay, PayPal, Stripe) who are certified as PCI DSS compliant. We only receive information necessary to confirm your payment (e.g., last 4 digits of card, payment status).
  • Logistics Partners: For order delivery and processing.
  • Legal Authorities: If required by law.

4. Data Security

We take data protection seriously. Your personal data is stored securely and protected against unauthorized access, alteration, or destruction. For your financial security, all sensitive payment information is handled by our PCI DSS compliant payment partners, and we are not involved in the transmission or storage of this data.

5. Use of Cookies

Our site uses cookies to:

  • Remember your preferences.
  • Track browsing activity to improve the website.
  • Serve personalized content and offers.

You can choose to disable cookies in your browser settings.

6. Your Rights

You have the right to:

  • Access the personal information we hold about you.
  • Request correction or deletion of your data.
  • Opt-out of promotional communications anytime.

7. Third-Party Links

Our website may contain links to other sites. We are not responsible for their privacy practices. Please review their policies separately.

8. Changes to This Policy

We may update this policy from time to time. Changes will be posted here with the updated effective date.

9. Contact Us

For questions or concerns regarding your privacy, please contact us:

  • 📧 Email: support@shopinza.in
  • 🌐 Website: www.shopinza.in
  • 📍 Address: Ground Floor, Kh. No. 19/24, Auchandi Border, Vijendra Enclave, New Delhi – 110039, India